Atlantic broadband customer service hours. Atlantic Broadband 320 Bailey Ave Uniontown, PA Internet Service

Top 180 Reviews about Atlantic Broadband

atlantic broadband customer service hours

I'd love to get my hands on a case like that ; too bad I'm not licensed to practice in your state. They would have daily intensives to push for more sales, everyone had a fair chance to win. I just don't think the service is worth it for that money. So the customer's time was unimportant. Just admit you don't have savvy techs and don't service the area. As customers are added in zipcode 20674 the speed drops. That it was our 70+ year old treasurer that should have caught their over billing for the slower speed.

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Atlantic Broadband Internet Reviews

atlantic broadband customer service hours

Up and down the eastern seaboard is having this problem, with no end in sight. When you click on links or are otherwise referred to those brands, we may receive compensation for those referrals. Training was great, taught me a lot for my every day challenges. But here there is little else to go on. Right now I have been waiting over an hour for an agent to pick up the phone on their call-in helpline. Customer service is ok, if you are willing to wait an hour to speak to a representative.

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Best Internet, TV, Phone & WiFi Services

atlantic broadband customer service hours

Why can't you terminate service and use something else? Call the customer service number and they sent out a service tech. Visiting our website constitutes electronic acceptance of our. They currently only have 1 customer care rep because the other ran. My co-workers are outstanding, they are extremely friendly and helpful and focus on the team philosophy. In fact, our programming costs have increased 10 times the rate of inflation.

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Working at Atlantic Broadband: 68 Reviews

atlantic broadband customer service hours

Internet bandwidth download and upload speeds are not at the level promised by the company. However, the increased fees that programmers are demanding from cable providers continues to grow at record rates. I had technicians switching modem 4 times already. In that challenge of figuring things out and completely engulfing myself in the job is the most enjoyable part for me. Lastly, Atlantic Broadband does use 128-bit encryption to make your personal information unreadable as it passes over the Internet.

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Working as a Customer Service Representative at Atlantic Broadband: Employee Reviews

atlantic broadband customer service hours

An extreme micro manager who runs her employees out. The most difficult thing about this job is that there just never seems to be enough time, otherwise I could not deem anything difficult but rather a challenge which I consider healthy and necessary. Also, like other cable providers, we bill one month in advance and this charge will be added to your prorated charge. Would I recommend this place to work? I was pretty good at upgrading customers on their services from faster internet service to adding premium channels, to troubleshoot remote controls and digital boxes to help a customer do self install. They do not micro manage and allow the leadership team to manage and control the work environment. The customer service floor was great, took calls all day to help the customers to the best of my abilities. They went home to a Merry Xmas while the customer with cancer was left abandoned.

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Top 180 Reviews about Atlantic Broadband

atlantic broadband customer service hours

They take your money, do not perform, and don't even have the courtesy to listen to you. Today is Tuesday Oct 22, 2019 and I just talked to Pearl who is promising to call me back with good news tomorrow. See our or for more information. After 4 attempts over a 4 day period and a cumulative hold time of close to 2 hours, I finally spoke to t person. We also provide a drop box if you stop by after hours.

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Atlantic Broadband 320 Bailey Ave Uniontown, PA Internet Service

atlantic broadband customer service hours

Are you being forced to use a specific provider over all others? They had me do the unplug and wait thing like every time I called. Or a simple cease and desist letter? Learning experience was how to correct defaulted equipment. Three installers, three lines men and still no service. They don't care about their employees. Nope, just blamed us for not staying on top of it. Constantly really slow or down.

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