Geek squad service center. Geek Squad Service Center Documentary

Geek Squad Service Center Documentary

geek squad service center

Original review: March 11, 2019 Geek Squad is my best technical help on the internet that I can possibly receive for my money's worth. Some repairs may require a longer mail-in exchange process. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to for ratings, reviews, and consumer news. They are friendly, helpful, and knowledgeable. Although this changed shortly before I left, Geek Squad employees at the store I worked at were required to track each individual sale. Honestly, I see Best Buy going the way of Circuit City and The Good Guys, not only because their employees are morons, but also because they are losing out to online competitors.

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Best Buy To Shut Down Nearly Half Its Geek Squad Service Centers

geek squad service center

What the Geek Squad did do for me is load all my old stuff from my fried computer into a new one I bought there for a good deal I might add. How do I know I can trust these reviews about Geek Squad? Some of the products and services on our website may be sold or provided by brands with whom we have a financial relationship. I am glad I had them and I had nothing to worry about knowing the Samsung company covered the warranty and I still have my 5 year warranty as well. Visit our parent organization, , for the latest on scams, recalls, and other consumer issues. Selling services and warranties are pushed more than actually completing repairs.

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Best Buy To Shut Down Nearly Half Its Geek Squad Service Centers

geek squad service center

About Geek Squad offers an unmatched level of tech and appliance support, with Agents ready to help you online, on the phone, in your home, and at Best Buy stores. We tried to call the Burlington, Ontario store but we couldn't get anyone to pick up in 3 separate attempts. I say Geek Squad sucks, get AppleCare 100%. Plus, even if I was willing to pay that, the Geek only allotted my visit a certain amount of time, so forget the router problem, etc. Plenty of appliance repair people in my area that I found while waiting. I was told it would be a 45 minute wait. Best Buy does not encourage Geek Squad employees to get certifications or reimburse or pay for part of taking a certification.

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Best Buy To Shut Down Nearly Half Its Geek Squad Service Centers

geek squad service center

I appreciate the Geek Squad in Garland Texas so much. Geek Squad is here for you, no matter where you bought your product. Best Buy Geek Squad even rebuilt a computer for me and described the parts needed and where to get them. I cannot give thanks enough to a great group of techs. A week ago, I had trouble with my printer not printing correctly.

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Geek Squad at Best Buy at 2100 N Elston Ave Chicago, Illinois

geek squad service center

Run by Best Buy, Geek Squad is probably the best known and most highly regarded computer help service. Have questions about your tech? We started by calling 1-800-433-5778 which was a joke - passed from person to person and after 10 minutes on hold, line went dead. Device must be dropped off before 6:00 p. So I called Geek Squad and they came over to my home and diagnosed it as a bad display and ordered me a new one so I had to wait another week and a half for it to come in. We can also help you discover inspiring new technology, and keep you up-to-date on the latest tech innovations. They are awesome and recommend them to work on any computer.

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3 Ways to Cancel a Geek Squad Protection Plan

geek squad service center

He was going to connect me to another agent, which took about 35 minutes extra! So with the headache I was looking at without all my info and they got it done in only 2 day. Check these that help you set up, use and troubleshoot computers, cell phones, smart home devices and more. When you click on links or are otherwise referred to those brands, we may receive compensation for those referrals. Employees are taught situational tactics to extract as much money as possible from a potential customer. As for my printer, I called Hewlett-Packard tech-support, and even though it took an hour and a half, they solved my problem and sent me new ink cartridges, since the ones I had were defective. See our or for more information.

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Geek Squad Service Center Documentary

geek squad service center

The Geek Squad also offers subscription services on a month-to-month basis. There were times I would send off a computer 3 times for a verified issue and the unit would come back with the same issue un-repaired. People are hired or promoted from other departments to Geek Squad simply to sell services. The only position an employee could move up to is the Manager. I was 20 year old college student who worked very little hours. I called Geek Squad, only to be told that all of the reps were busy, so I requested a call back.

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Why you shouldn't trust Geek Squad ever again

geek squad service center

Check out the inner workings of Geek Squad service centers across the country. For more information about reviews on ConsumerAffairs. Editor's Note: This article originally appeared on Consumerist. Or check out our for expert articles, helpful forums, frequently asked questions and more. The soundbar worked for approx 6 months, and then stopped working and we recently contacted Geek Squad who initially installed it in an attempt to rectify the situation. We'll help protect your products.

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